Focus on the Customer Experience with a Mobile Notary

The advantages of partnering with a mobile notary service, also known as a national signing service, are numerous. Aside from convenience, the most important benefit to utilizing a mobile notary service is that your team gets to work on what they are primarily responsible for – the consumer experience.  

The consumer experience is the most critical aspect of any document signing. Your client is going through life-changing circumstances, whether purchasing their first home, saving for their child’s college education, placing a family member in long-term care, etc. Regardless of the situation, the experience is heavy, and you need to be there for your client, walking them through the process and ensuring their needs are met.  

When you outsource or delegate to a mobile notary service, your team no longer wastes time pulling paperwork, requesting paperwork, and verifying the proper steps to ensure the document signing or closing can occur. This leaves time for your team to work on what they are good at to keep their client happy. Your team must know that the consumer experience does not stop at the signing, and that is where BNN Services further helps elevate the experience’s value. Following up after the signing and checking in with the client to ensure questions are answered throughout the process. Your team must provide the client is well-represented through the various stages of the process.  

Founders of BNN Services, Madeline and David Ricci, saw an unmet need during document signings. Previously in the mortgage industry, both noticed the process needed to be appropriately executed at the closing table. They identified that the client needed a better consumer experience, and they had the industry knowledge, industry experience, and personalities to ensure the process was exceptional. BNN Services takes pride in the consumer experience, and that is what makes them an industry leader. The client is their main priority, aiming to deliver exceptional service to all parties throughout the process.  

With over 60 years of industry experience and 14 years of experience specifically as a signing service, BNN Services understands the value of every transaction. Continuous training and coaching give their team proper education and problem-solving skills during unique transactions. The BNN team understands that an ultimate sale happens at each signing- and it is something bigger and more than just signing a piece of paper or electronically signing a piece of paper. The ultimate sale is often life-changing for the consumer. To ensure a valuable experience, the BNN team walks their client through the entire process, answering questions and providing they understand the paperwork they are signing.  

A Better Way to Close with BNN Services   

Since 2008, BNN Services has been trusted by title agencies, mortgage lenders, servicers, and consumers to perform and notarize loan and document signings in multiple languages across the country.  

Unlike other signing services, BNN Services “touches” every file 8 to 9 times, ensuring the process moves forward free of delays. BNN has completed over 250,000 signings in all 51 jurisdictions and maintained a closing ratio of 96 percent.  

Ready to experience the BNN Services Difference? Get started today! 

Ready to experience the BNN Services difference?

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