The Core of BNN Services
With over 50 years of industry experience, and 60 years of executive corporate experience, BNN Services has perfected the customer experience. The hard work of our agents ensures every transaction is handled with care, trust, and respect. We are passionate about customer service because we believe you should treat others how you want to be treated. Customer service is the top layer, and exceptional customer experience is our main priority. When partnering with BNN Services, we will ensure our client is informed throughout the entire signing process, from start to finish. We will even check in with them after our signing is complete. Most transactions that require a notary are often life-changing. Whether it is purchasing a home, setting up a debt consolidation, or signing immigration paperwork, the scale of these decisions is monumental for our clients. Through proper communication, we are confident that our clients come to the
Remote Online Notarization and Layoffs
Earlier this month, it was announced at Davos (the annual meeting of the World Economic Forum) that nearly two-thirds of chief economists predict the start of a global recession in 2023. The job market remains in question as businesses prepare for continued hiccups in the US economy. Will we start to see an unemployment rise in 2023? In preparation for a recession, it is important to know where you can save money and become more efficient. Remote Online Notarization (RON) is one way to do just that. By partnering with a mobile notary, like BNN Services, you can utilize electronic notarizations during a possible layoff process. You can sign severance agreements, release of claims, and other legal documents without needing in-person interactions. This would minimize the potential for negative work culture during a difficult time. RON can also help organizations with more than just layoff documents. Suppose your office has
5 Tips for When You are Dealing with Challenging Clients
When life-changing or sensitive documents are being signed, emotions can run high. As a Notary, you may have experienced a few less than gracious clients in these situations. Don’t let a client’s temper rattle you! It can be a test of strength to take a deep breath and remember that their negativity isn’t directed at you personally. Below are five things to keep in mind when dealing with a challenging client: 1. Stay professional and polite: Maintain a professional and courteous demeanor, even if the client is being difficult. Your calm and patient presence might help to diffuse the situation and keep the conversation on track. 2. Listen to their concerns: Try to understand the client’s perspective and take their concerns seriously. Empathy can build trust, reduce anger, and show that you value their business. 3. Set clear expectations: Make sure the client understands your role as a notary
5 Tips to Help You Follow the Notary Public Code of Professional Responsibility
The Notary Public Code of Professional Responsibility explains the standards of conduct and ethical behavior expected of notaries. It is designed to assist notaries in the basic principles of their position, and aids state statutes and regulations seem vague or unclear. Whether you complete a notary signing virtually via Remote Online Notarization or in person- following the Notary Public Code of Professional Responsibility is critical. It is also necessary to stay current on changes to state or national laws that may affect the duties and responsibilities of your notary designation. Below are five tips for performing a virtual or in-person notary signing to keep your client happy and your systems in check: 1. Competency. Before you begin your notary process, ensure that the client you are working with is competent enough to understand what they are signing and why they are signing the documents. If your client is a
2023 Housing Market Predictions
As we dive into a new year, one cannot help but wonder what the housing market will do amid this fickle economy. Currently, mortgage rates for a 30-year fixed are sitting at approximately 6.63%, inflation is roughly 7.1%, and home sales on previously owned homes dropped 7.7% in November 2022, which is the slowest pace we have seen in the last decade. Are we nearing the peak for mortgage rates? Nadia Evangelou, Senior Economist and Director of Real Estate Research for the National Association of Realtors, is predicting one of the following three scenarios: Inflation remains high, causing the Fed to raise interest rates continuously, resulting in mortgage rates rising as high as 8.5%. The consumer price index responds to consistent Fed rate hikes, which lowers inflation. This would cause mortgage rates to stabilize near 7-7.5%. The Fed raises rates continuously to curb inflation, and the economy falls into a
Are Falling Mortgage Rates on the Horizon?
2022 brought inflation rates higher than we have seen in decades. Prices rose three times higher than the targeted rate of 2%, based on the Personal Consumption Expenditure price index- the Fed’s preferred inflation gauge. In March, the Central Bank identified the surge in inflation and raised the benchmark rate by 25bps. In May, they increased it by 50bps, and in June, the Federal Reserve announced a plan for rate hikes of 75bps (per meeting) until our economy slows down. In December, the Fed announced a rate hike between 4.25%-4.5%, a smaller than an anticipated hike, which is great news for the real estate industry. Over the last six months, the real estate industry has suffered from increased home prices, low inventory, and high mortgage rates. Jerome Powell, the Federal Reserve chair, expressed that slowing rate hikes is appropriate as the economy responds accordingly. So, what does this rate hike